Byline: Darren Holt, industry analyst covering vertical SaaS and skilled-trade labor markets for 12 years
Last reviewed: July 9, 2026
ServiceTitan’s fiscal 2025 Form 10-K gives the field-service software market something Jobber does not provide: audited revenue, customer-count definitions, headcount, net loss, and gross-margin data. Jobber, often searched as “getjobber,” remains private, so the clearest public comparison comes from putting Jobber’s 2026 customer and pricing signals beside ServiceTitan’s public filings and BLS trade-labor benchmarks.
The comparison is useful, not perfect. Jobber targets small home and commercial service businesses with published plans starting at $29 per month when billed annually, while ServiceTitan reports large customer accounts, including more than 1,000 customers with annualized billings above $100,000 in both January 2024 and January 2025.
Why compare getjobber with ServiceTitan?
The Jobber story is hard to measure because Jobber is private. No SEC Form 10-K was found for Jobber. No audited revenue table, gross margin, net loss, or annual headcount table is available in the public record.
ServiceTitan is not a clone of Jobber, but it is a useful public yardstick. Its 2025 Form 10-K defines active customers, reports revenue by category, gives headcount, names gross transaction volume as a metric, and shows how a field-service software company can monetize both subscriptions and fintech products.
That public yardstick matters. It keeps the getjobber article from treating company press releases as if they were audited financial statements.
Jobber’s private-company scale
Jobber’s February 7, 2023 release, “Jobber Raises $100 Million Growth Round,” said the company raised $100 million USD in primary capital led by General Atlantic, with participation from Summit Partners, Version One Ventures, and Tech Pioneers Fund. The same release said the financing was expected to support R&D, sales and marketing, and new customer acquisition.
The 2023 release also described Jobber as an all-in-one SaaS and mobile solution supporting quotes, scheduling, dispatching, invoicing, and credit card payments, with more than 200,000 service pros in 60 countries relying on the platform at that time.
By Q1 2026, Jobber’s Home Service Economic Report release said its proprietary data covered more than 100,000 home and commercial service businesses, 400,000-plus professionals, and more than 34 million properties served. It also said digital payments accounted for more than 51% of all Jobber-processed transactions during Q1 2026, up 7% year over year.
The analysis is plain: Jobber publishes strong operating-scale signals, but the signals are platform activity, not audited company revenue.
ServiceTitan’s audited public yardstick
ServiceTitan’s Form 10-K for the fiscal year ended January 31, 2025 reports $771.9 million in fiscal 2025 revenue, up 26% from $614.3 million in fiscal 2024. Platform revenue was $739.5 million in fiscal 2025, while professional services and other revenue was $32.4 million.
The same 10-K reports a fiscal 2025 net loss of $239.1 million, compared with a fiscal 2024 net loss of $195.1 million. It also reports total gross margin of 65% for fiscal 2025, up from 61% for fiscal 2024, with platform gross margin at 73% in fiscal 2025.
That mix is the public-company lesson for getjobber readers: field-service SaaS can grow fast and still be loss-making. Revenue growth, customer scale, and payment volume are not the same as profit.
Small sentence. Big distinction.
Data table: Jobber and ServiceTitan public signals
| Signal | Jobber public data | ServiceTitan public data | What the comparison shows |
|---|---|---|---|
| Company status | Private company | Public company with SEC Form 10-K | Jobber data is less auditable |
| Growth funding | $100 million USD Series D in 2023 | Public-company financial reporting | Different reporting regimes |
| Customer scale | 100,000+ businesses in Q1 2026 report | About 9,000 Active Customers as of Jan. 31, 2025 | Jobber appears broader in small-business count |
| Large customers | Not publicly defined in audited filings | 1,000+ customers above $100,000 annualized billings | ServiceTitan discloses enterprise depth |
| Revenue | Not publicly audited | $771.9 million fiscal 2025 revenue | No direct revenue comparison possible |
| Payments signal | 51%+ of Jobber-processed Q1 2026 transactions digital | Usage-based revenue rose 24% in fiscal 2025 | Fintech is central for both |
ServiceTitan’s 10-K defines Active Customers as customers with more than $10,000 of annualized billings and says it had about 9,000 Active Customers as of January 31, 2025, up from about 8,000 a year earlier. Jobber’s Q1 2026 release uses a broader “100,000+ home and commercial service businesses” data claim, so the two customer numbers should not be treated as equivalent.
Pricing shows Jobber’s small-business entry point
Jobber’s public pricing page is one of the clearest signs that the company is designed around small and mid-sized service operators. Core starts at $49 per month with no commitment, $39 per month with a 1-year commitment, and $29 per month when billed annually. The page says all prices are in USD and annual options are billed annually.
The team-size logic appears throughout the page. Jobber defines a user as anyone who accesses the account at the office or in the field to view or manage the team’s schedule, and added users cost $29 per month each. The pricing wizard asks how many people need access, with choices from “Just me” to “16+.”
This is where Jobber differs from the ServiceTitan public yardstick. ServiceTitan reports customers with annualized billings above $100,000; Jobber markets a $29 annual-billing entry point to a solo operator. Those are not the same buyer.
What BLS pay data actually shows
BLS trade data explains why field-service software is not one market. It is a cluster of trades with different wages, growth rates, seasonality, and work patterns.
For HVAC mechanics and installers, the BLS Occupational Outlook Handbook reports May 2024 median annual pay of $59,810 and projects 8% employment growth from 2024 to 2034, with about 40,100 openings per year. HVAC is a strong fit for dispatch, seasonal spikes, estimates, equipment history, and payment collection.
For plumbers, pipefitters, and steamfitters, BLS reports May 2024 median annual pay of $62,970 and a wage range from below $40,670 for the lowest 10% to above $105,150 for the highest 10%. That wage spread points to a market where job type, licensing, geography, and emergency work can change the economics sharply.
For grounds maintenance workers, BLS reports May 2024 median hourly pay of $18.50, with the lowest 10% below $14.49 and the highest 10% above $27.14. This side of the market has larger route-based workforces and repeat-service patterns, but lower median wages than skilled mechanical trades.
The trade mix matters more than most getjobber articles admit. A landscaping crew, a solo handyman, a 20-person HVAC company, and a multi-location plumbing contractor may all need scheduling and invoices, but they do not buy software for the same reason.
Data table: trade economics behind field-service SaaS
| Trade labor benchmark | BLS May 2024 pay | BLS outlook | Software implication |
| HVAC mechanics and installers | $59,810 median annual pay | 8% growth, 2024-2034 | Seasonal demand and job complexity support dispatch software |
| Plumbers, pipefitters, steamfitters | $62,970 median annual pay | Skilled trade with wide wage range | High-value emergency work supports fast quoting and payments |
| Grounds maintenance workers | $18.50 median hourly pay | Large recurring-work occupation | Route density and repeat billing drive software need |
| Installation, maintenance, and repair occupations | $58,230 median annual wage | Higher than all-occupation median | Trade work sits above broad labor-market median |
BLS reports occupational averages, not Jobber customer revenue. The value is context: field-service software sells into labor markets that range from low-margin repeat routes to high-value skilled repair calls.
Payments are the clearest overlap
Jobber’s Q1 2026 release said digital payments represented more than 51% of all Jobber-processed transactions, up 7% year over year. ServiceTitan’s 2025 Form 10-K says usage-based revenue grew $33.5 million, or 24%, in fiscal 2025, driven by increases in both volume and value of payment transactions processed through its fintech offerings.
This is the strongest market signal shared by the two companies. Field-service software is no longer just a calendar and invoice tool. Payments are becoming part of the operating layer.
The interpretation is sharper: the software vendor that controls the quote, job, invoice, and payment workflow can participate deeper in the service business’s daily economics. That does not prove profitability for Jobber, but it explains why payments appear repeatedly in both private-company messaging and public-company filings.
Where the headline number misleads
The first misread is comparing Jobber’s 100,000-plus business count with ServiceTitan’s 9,000 Active Customers as if the definitions match. ServiceTitan defines Active Customers by more than $10,000 of annualized billings; Jobber’s Q1 2026 release uses a broader data-population claim from home and commercial service businesses.
The second misread is treating Jobber pricing as total customer cost. A $29 annual-billing entry point is real, but Jobber’s page also shows Connect, Grow, and Plus tiers with user-count differences, included-user changes, and add-user pricing at $29 per month.
The third misread is reading payment volume as software revenue. Jobber says more than 51% of Jobber-processed transactions were digital in Q1 2026, while ServiceTitan reports revenue from usage-based products. A transaction flowing through a platform is not the same thing as revenue retained by the platform.
What ServiceTitan tells us about Jobber’s blind spot
ServiceTitan’s 2025 Form 10-K reports full-time employee headcount rising from 840 as of January 31, 2020, to 3,049 as of January 31, 2025. It also reports revenue increasing from $179.2 million for fiscal 2021 to $771.9 million for fiscal 2025.
Jobber does not publish an equivalent five-year headcount and revenue bridge. Its 2023 funding release said nearly 600 employees and more than 200,000 service pros in 60 countries used the platform, while its later public releases emphasize business count, service professionals, properties served, and transaction behavior.
The absence is not a flaw by itself. It is a reporting limit. A private company can be large and successful without publishing the operating detail a public-company filing requires.
The better market read
Jobber appears positioned lower and broader in the market than the public ServiceTitan yardstick. The pricing page points to solo operators, 2-to-5 person teams, 6-to-10 person teams, 11-to-15 person teams, and 16-plus businesses, while ServiceTitan’s filing emphasizes large active customers and customers above $100,000 in annualized billings.
That positioning may be the point. The long tail of service businesses is large, fragmented, and operationally messy. Many firms need quoting, scheduling, automated reminders, payment collection, job costing, QuickBooks sync, and online booking before they need enterprise-scale reporting. Jobber’s pricing page lists those functions across its plan structure, including online booking, quotes, invoices, online payments, reporting, and 100-plus app connections.
The market is not one ladder from cheap to expensive. It is segmented by crew size, job complexity, trade, payment behavior, and operational maturity.
FAQ
Is getjobber the same type of company as ServiceTitan?
Broadly, both are field-service software companies, but the public data points to different reporting and market positions. Jobber is private and markets entry-level plans to small service businesses, while ServiceTitan is public and reports about 9,000 Active Customers with more than 1,000 customers above $100,000 in annualized billings.
Does Jobber publish revenue?
No audited public revenue filing was found for Jobber. ServiceTitan’s fiscal 2025 Form 10-K reports $771.9 million in total revenue, which is why ServiceTitan is useful as a public benchmark rather than a direct Jobber revenue proxy.
What is Jobber’s strongest market signal?
Jobber’s Q1 2026 Home Service Economic Report release said its data covered more than 100,000 businesses and 400,000-plus professionals, and that digital payments made up more than 51% of Jobber-processed transactions. Those are strong platform-activity signals, not audited financials.
Why does BLS data matter for getjobber?
BLS data shows the labor markets behind Jobber customers. HVAC mechanics earned a May 2024 median annual wage of $59,810, plumbers earned $62,970, and grounds maintenance workers earned $18.50 per hour, which helps explain why software needs differ by trade.
What does Jobber pricing reveal?
Jobber’s pricing page shows a small-business entry point: Core starts at $29 per month when billed annually, and the page defines users as office or field staff who access the account to view or manage scheduling. Added users cost $29 per month each.
Are digital payments central to field-service software?
Yes, based on both companies’ data. Jobber said digital payments were more than 51% of Jobber-processed Q1 2026 transactions, and ServiceTitan said usage-based revenue grew 24% in fiscal 2025 because payment transaction volume and value increased through fintech offerings.
What is the main comparison takeaway?
Jobber looks like the broader small-business platform, while ServiceTitan gives the public-market proof of how large field-service SaaS can become. The missing piece for Jobber is audited revenue, margin, headcount, and churn data.